Misalnya Dimas memesan Kemeja Linen dan mentransfer Rp190.000. Setelah Dimas mengunggah bukti bayar, pesanannya berstatus Lunas. Anda cek mutasi rekening, lalu klik Atur Pengiriman. Saat itu stok berkurang dan uangnya masuk Dompet. Kurir Anda mengantar, Anda tandai Sudah Sampai, lalu pesanan Selesai.
Desktop
Mobile
Status pesanan dari dibuat sampai selesai.
Status pesanan dari dibuat sampai selesai.
Status
Artinya
Yang Anda lakukan
Belum Dibayar
Pembeli sudah checkout, belum mengunggah bukti bayar. Pesanan COD juga tampil di sini sampai Anda klik Atur Pengiriman.
Tagih Pelanggan, atau Batalkan. Pesanan COD: Atur Pengiriman.
Lunas
Pembeli sudah mengunggah bukti bayar
Cek mutasi rekening, lalu Atur Pengiriman atau Terima Pesanan. Bisa juga Batalkan.
Sedang Dikirim
Pesanan sudah Anda terima dan sedang disiapkan atau diantar
Kurir Toko: Proses Pengiriman, lalu Tandai Sudah Sampai. Kurir pihak ketiga: Cetak Label. Status berubah sendiri saat kurir selesai mengantar.
Siap Diambil Customer
Pesanan pickup sudah Anda terima
Tandai Sudah Diterima saat pembeli mengambil. Kalau pesanan tidak diambil, ⋮ → Refund Pesanan.
Sudah Sampai
Kurir sudah mengantar
Tunggu pembeli menyelesaikan pesanan
Selesai
Pesanan selesai
Tidak ada
Dibatalkan
Pesanan dibatalkan
Tidak ada
Gagal Dikirim
Kurir gagal mengantar, atau Anda klik Batalkan Pengiriman
Di beranda app, klik Lebih Banyak → Sales Center. Dari builder, klik Daftar Order. Lihat Membuka Sales Center.Pesanan dikelompokkan dengan filter status:
Filter
Status pesanan Website di dalamnya
Semua
Semua status
Menunggu Pembayaran
Belum Dibayar
Menunggu Konfirmasi
Lunas, Gagal Dikirim
Jatuh Tempo
Invoice yang melewati tanggal jatuh tempo
Sedang Diproses
Sedang Dikirim, Siap Diambil Customer
Sudah Sampai
Sudah Sampai
Selesai
Selesai
Bermasalah
Dibatalkan, serta pesanan yang sedang dibatalkan, dikomplain, atau diretur
Di desktop, pilihan ini ada di sidebar kiri bersama filter tanggal dan outlet. Di HP, pilihan ini ada sebagai tab di atas daftar.Klik nomor invoice (desktop) atau pesanan (HP) untuk membuka Detil Pesanan. Di desktop, tombol aksi seperti Tagih Pelanggan atau Atur Pengiriman juga tampil langsung di baris tabel.
Detil Pesanan menampilkan Belum mengunggah bukti bayar. Klik Tagih Pelanggan untuk mengirim email pengingat ke pembeli. Pengingat bisa dikirim sekali dalam 24 jam.
Pesanan Belum Dibayar.
2
Atau batalkan
Kalau pembeli tidak jadi membeli, klik ⋮ di samping tombol utama, lalu Batalkan.
Menu Batalkan.
Pilih alasannya: Stok kosong, Biaya pengiriman berubah, Tidak bisa COD, atau Pelanggan ingin membatalkan. Pesanan berstatus Dibatalkan. Stok dan Dompet tidak berubah karena pesanan belum diterima.
Buka pesanan Lunas, lalu klik Lihat bukti pembayaran. Cocokkan dengan mutasi rekening Anda.
Desktop
Mobile
Pesanan Lunas.
Pesanan Lunas.
2
Terima pesanan
Klik Atur Pengiriman, lalu Oke di konfirmasi “Apakah yakin Anda ingin mengirim pesanan?”. Status menjadi Sedang Dikirim, walau kurir belum berangkat. Status ini berarti pesanan sudah Anda terima. Saat ini stok outlet berkurang dan uang masuk ke Dompet yang terhubung ke metode pembayaran.
Konfirmasi menerima pesanan.
3
Kirim pesanan
Saat kurir berangkat, klik Proses Pengiriman, lalu Oke. Tombol berikutnya, Tandai Sudah Sampai, baru muncul setelah langkah ini. Aksi ini tidak bisa dibatalkan.
Proses Pengiriman.
4
Tandai sudah sampai
Setelah pesanan diterima pembeli, klik Tandai Sudah Sampai, lalu Oke. Status menjadi Sudah Sampai.
Tandai Sudah Sampai.
5
Pesanan selesai
Pembeli menyelesaikan pesanan dari halaman pesanannya di toko. Kalau pembeli tidak melakukannya, pesanan Sudah Sampai selesai otomatis setelah 3 hari, dihitung dari waktu pesanan dibuat.
Untuk pesanan Self Pickup, kurirnya tertulis Pengambilan di Toko.
1
Terima pesanan
Buka pesanan Lunas, cek bukti bayarnya, lalu klik Terima Pesanan dan Oke. Status menjadi Siap Diambil Customer. Stok berkurang dan uang masuk Dompet.
Pesanan pickup yang sudah Lunas.
2
Serahkan pesanan
Saat pembeli datang mengambil, klik Tandai Sudah Diterima, lalu Oke di konfirmasi “Apakah yakin Anda ingin menyelesaikan pesanan?”. Status langsung Selesai.
Pesanan yang dibayar tunai ke kurir tampil di tab Menunggu Pembayaran dengan status Belum Dibayar dan tanda Cash on Delivery. Pembeli tidak mengunggah bukti bayar, jadi tombolnya Atur Pengiriman, bukan Tagih Pelanggan.
Pesanan COD di Detil Pesanan.
Klik Atur Pengiriman, lalu Oke di “Apakah yakin Anda ingin mengirim pesanan?”. Pesanan berstatus Sedang Dikirim dan stok berkurang.
Kirim seperti pesanan kurir pihak ketiga lainnya. Kurir menagih harga barang, ongkir, dan asuransi (kalau ada) dari pembeli.
Saat kurir melaporkan paket sampai, pesanan dianggap lunas dan uang COD masuk ke Simplus Poin. Pesanan Selesai setelah pembeli menyelesaikannya.
Kalau pembeli membatalkan COD sebelum Anda kirim, buka ⋮ → Batalkan dan pilih Tidak bisa COD. Kalau barang sudah dikirim, lihat Membatalkan setelah pesanan diterima. Cara mengaktifkan COD ada di Pengiriman.
Dengan mode ini, pesanan web langsung dicatat sebagai invoice penjualan tanpa Anda klik Atur Pengiriman atau Terima Pesanan. Mode ini cocok untuk toko yang terbiasa menagih lewat invoice. Lihat juga Mode POS dan Buat Invoice Baru.
1
Nyalakan mode invoice
Di builder, buka Pengaturan Toko, tab Umum, nyalakan Ubah Order Menjadi Invoice, lalu klik Simpan. Toggle ini hanya muncul kalau paket Anda mendukungnya.
Toggle Ubah Order Menjadi Invoice.
2
Pilih kapan pesanan jadi invoice
Wajib Bayar pada Invoice baru bisa dinyalakan setelah toggle utama aktif.
Pembeli di checkout
Wajib Bayar mati
Wajib Bayar nyala
Klik Lanjut Pembayaran lalu mengunggah bukti bayar
Pesanan jadi invoice setelah bukti bayar diunggah
Pesanan jadi invoice setelah bukti bayar diunggah
Klik Pesan & Bayar Nanti
Pesanan langsung jadi invoice saat checkout
Tombol ini tidak muncul
3
Catat pembayarannya
Di Sales Center, invoice tampil dengan channel Kasir - Web Jualan dan status Belum Dibayar. Klik nomornya untuk membuka Detil Penjualan. Walau pembeli sudah mengunggah bukti bayar, status invoice Belum Lunas dan “Belum ada pembayaran”, karena transfernya belum Anda catat ke Dompet.
Invoice dari pesanan web.
Setelah transfer pembeli Anda cek di rekening, klik Tandai Lunas di baris invoice. Di layar Tandai lunas, pilih Dompet tempat uang masuk di kolom Dompet, lalu klik Tandai lunas.
Setelah pesanan diterima, Batalkan tidak ada lagi. Pakai Batalkan Pengiriman di menu ⋮. Tombol ini ada untuk Kurir Toko (sebelum dan sesudah Proses Pengiriman) dan untuk kurir pihak ketiga.
1
Batalkan pengiriman
Klik ⋮ → Batalkan Pengiriman, pilih alasannya, lalu Oke di konfirmasi “Aksi ini tidak dapat dibatalkan. Apakah yakin Anda ingin membatalkan pesanan?”. Status menjadi Gagal Dikirim.
2
Kirim ulang atau refund
Di pesanan Gagal Dikirim, klik Kirim Ulang Pesanan untuk mengirim lagi, atau Refund Pesanan kalau pesanan tidak jadi.
Refund Pesanan juga ada di menu ⋮ pesanan pickup Siap Diambil Customer yang tidak diambil pembeli. Setelah refund, status menjadi Dibatalkan, stok kembali ke outlet, dan Dompet berkurang dengan kategori Refund Toko Online. Kembalikan uangnya ke rekening pembeli.
Batalkan ada di menu ⋮ untuk pesanan Belum Dibayar dan Lunas, selama pesanan belum Anda terima.Pesanan Dibatalkan tetap tampil di Sales Center sebagai catatan. Kalau pesanan sudah Lunas saat dibatalkan, transfer pembeli belum tercatat di Dompet. Kembalikan uangnya langsung dari rekening Anda ke rekening pembeli.
Tidak berubah. Biaya COD dan retur dipotong dari Simplus Poin.
Pesanan web ikut tercatat di Laporan Penjualan dengan channel Web Jualan, di Pulse, dan di baris Penjualan Web Jualan di Laba Rugi. Pembelinya masuk ke Pelanggan.
Owner bisa menjalankan semua aksi. Karyawan butuh akun Halaman Admin yang masuk ke Semua Outlet. Akun Kasir, atau Halaman Admin yang masuk ke satu outlet, tidak bisa memproses pesanan web walau izinnya dicentang.Izin yang dipakai di Grup Hak Akses:
Izin
Grup
Untuk
Melihat Order
Sales Center
Membuka daftar pesanan
Melihat Pesanan
Toko Online
Membuka detail pesanan web
Mengelola Toko Online
Toko Online
Menerima, membatalkan, menagih, refund, dan kirim ulang pesanan web
Memproses Pengiriman Toko
Pengiriman
Proses Pengiriman (Kurir Toko)
Menandai Pengiriman Toko Sudah Sampai dan Menyelesaikan Pengiriman Toko
Pengiriman
Tandai Sudah Sampai (Kurir Toko)
Membatalkan Pengiriman
Pengiriman
Batalkan Pengiriman
Mencetak Label Pengiriman
Pengiriman
Cetak Label
Tanpa izin, muncul Tidak Ada Akses: “Anda tidak memiliki akses untuk aksi ini.”
Kenapa stok belum berkurang padahal pembeli sudah bayar?
Stok baru berkurang saat Anda menerima pesanan dengan Atur Pengiriman atau Terima Pesanan.
Bukti bayar sudah diunggah, tapi uangnya belum masuk rekening. Apa yang harus saya lakukan?
Tahan dulu pesanannya dan hubungi pembeli. Belum ada tombol untuk menolak bukti bayar. Kalau transfernya memang tidak ada, klik ⋮ → Batalkan.
Pembeli tidak menyelesaikan pesanan. Apakah uangnya tertahan?
Tidak. Uang sudah masuk Dompet saat Anda menerima pesanan. Status Selesai hanya menandai pesanan sudah tuntas, dan terjadi otomatis 3 hari setelah pesanan dibuat.
Lihat checkout dan halaman pesanan dari sisi pembeli.
Pembayaran
Pastikan rekening terhubung ke Dompet.
Retur penjualan
Catat barang yang dikembalikan pembeli.
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Center`}),` di app Simplus, bertanda `,_jsx(_components.strong,{children:`Website`}),`. Dari sana Anda menerima, mengirim, dan menyelesaikan pesanan.`]}),`\n`,_jsx(Heading,{level:`2`,id:`alur-pesanan`,children:`Alur pesanan`}),`\n`,_jsxs(_components.p,{children:[`Misalnya Dimas memesan Kemeja Linen dan mentransfer Rp190.000. Setelah Dimas mengunggah bukti bayar, pesanannya berstatus `,_jsx(_components.strong,{children:`Lunas`}),`. Anda cek mutasi rekening, lalu klik `,_jsx(_components.strong,{children:`Atur Pengiriman`}),`. Saat itu stok berkurang dan uangnya masuk Dompet. Kurir Anda mengantar, Anda tandai `,_jsx(_components.strong,{children:`Sudah Sampai`}),`, lalu pesanan `,_jsx(_components.strong,{children:`Selesai`}),`.`]}),`\n`,_jsxs(Tabs,{children:[_jsx(Tab,{title:`Desktop`,id:`desktop`,children:_jsx(Frame,{caption:`Status pesanan dari dibuat sampai selesai.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-desktop.svg?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=d745550033a8e4e27ea1234460d6aac8`,alt:`Diagram alur status pesanan: Belum Dibayar, Lunas, Sedang Dikirim, Sudah Sampai, Selesai, dengan cabang pickup dan pembatalan`,\"data-og-width\":`1000`,width:`1000`,\"data-og-height\":`340`,height:`340`,\"data-path\":`images/web-jualan/kelola-pesanan/alur-pesanan-desktop.svg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-desktop.svg?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=bc14ceb6483878de4ec0fb8093ed78e2 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-desktop.svg?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=c4cc9e7d205cbc0ac145ce2a186d4b25 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-desktop.svg?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=919ee50020846dedf5413474de3fe249 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-desktop.svg?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=47caa8b0049cf8e75a2a1e1225affdfc 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-desktop.svg?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=5be7d36455371335c3db3df68a5b18fb 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-desktop.svg?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=d0aae373949794bd804b5f5317f1014b 2500w`})})}),_jsx(Tab,{title:`Mobile`,id:`mobile`,children:_jsx(Frame,{caption:`Status pesanan dari dibuat sampai selesai.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-mobile.svg?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=6b835e7af7c784e59da6bc12c1f5583f`,alt:`Diagram alur status pesanan dari atas ke bawah`,style:{maxWidth:`min(320px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`360`,width:`360`,\"data-og-height\":`760`,height:`760`,\"data-path\":`images/web-jualan/kelola-pesanan/alur-pesanan-mobile.svg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-mobile.svg?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=73f1211221b82f153fa4b82b17f7f0af 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-mobile.svg?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=30a76478aa649eea560687be5c432d5f 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-mobile.svg?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=611cd2a86ec112ed6ece6ed0efc1d287 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-mobile.svg?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=57bb4fc9295edf4bc306832f690d76af 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-mobile.svg?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=11c2fc470da0cc63909d05ada3b90c0f 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/alur-pesanan-mobile.svg?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=59ba6f1c873c8453d5e0ba570452b3c2 2500w`})})})]}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Status`}),_jsx(_components.th,{children:`Artinya`}),_jsx(_components.th,{children:`Yang Anda lakukan`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Belum Dibayar`})}),_jsxs(_components.td,{children:[`Pembeli sudah checkout, belum mengunggah bukti bayar. Pesanan COD juga tampil di sini sampai Anda klik `,_jsx(_components.strong,{children:`Atur Pengiriman`}),`.`]}),_jsxs(_components.td,{children:[_jsx(_components.strong,{children:`Tagih Pelanggan`}),`, atau `,_jsx(_components.strong,{children:`Batalkan`}),`. Pesanan COD: `,_jsx(_components.strong,{children:`Atur Pengiriman`}),`.`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Lunas`})}),_jsx(_components.td,{children:`Pembeli sudah mengunggah bukti bayar`}),_jsxs(_components.td,{children:[`Cek mutasi rekening, lalu `,_jsx(_components.strong,{children:`Atur Pengiriman`}),` atau `,_jsx(_components.strong,{children:`Terima Pesanan`}),`. Bisa juga `,_jsx(_components.strong,{children:`Batalkan`}),`.`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Sedang Dikirim`})}),_jsx(_components.td,{children:`Pesanan sudah Anda terima dan sedang disiapkan atau diantar`}),_jsxs(_components.td,{children:[`Kurir Toko: `,_jsx(_components.strong,{children:`Proses Pengiriman`}),`, lalu `,_jsx(_components.strong,{children:`Tandai Sudah Sampai`}),`. Kurir pihak ketiga: `,_jsx(_components.strong,{children:`Cetak Label`}),`. Status berubah sendiri saat kurir selesai mengantar.`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Siap Diambil Customer`})}),_jsx(_components.td,{children:`Pesanan pickup sudah Anda terima`}),_jsxs(_components.td,{children:[_jsx(_components.strong,{children:`Tandai Sudah Diterima`}),` saat pembeli mengambil. Kalau pesanan tidak diambil, `,_jsx(_components.strong,{children:`⋮`}),` → `,_jsx(_components.strong,{children:`Refund Pesanan`}),`.`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Sudah Sampai`})}),_jsx(_components.td,{children:`Kurir sudah mengantar`}),_jsx(_components.td,{children:`Tunggu pembeli menyelesaikan pesanan`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Selesai`})}),_jsx(_components.td,{children:`Pesanan selesai`}),_jsx(_components.td,{children:`Tidak ada`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Dibatalkan`})}),_jsx(_components.td,{children:`Pesanan dibatalkan`}),_jsx(_components.td,{children:`Tidak ada`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Gagal Dikirim`})}),_jsxs(_components.td,{children:[`Kurir gagal mengantar, atau Anda klik `,_jsx(_components.strong,{children:`Batalkan Pengiriman`})]}),_jsxs(_components.td,{children:[_jsx(_components.strong,{children:`Kirim Ulang Pesanan`}),` atau `,_jsx(_components.strong,{children:`Refund Pesanan`}),`. Lihat `,_jsx(_components.a,{href:`#membatalkan-setelah-pesanan-diterima`,children:`Membatalkan setelah pesanan diterima`}),`.`]})]})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`membuka-sales-center`,children:`Membuka Sales Center`}),`\n`,_jsxs(_components.p,{children:[`Di beranda app, klik `,_jsx(_components.strong,{children:`Lebih Banyak`}),` → `,_jsx(_components.strong,{children:`Sales Center`}),`. Dari builder, klik `,_jsx(_components.strong,{children:`Daftar Order`}),`. Lihat `,_jsx(_components.a,{href:`/web-jualan/pengenalan#membuka-sales-center`,children:`Membuka Sales Center`}),`.`]}),`\n`,_jsx(_components.p,{children:`Pesanan dikelompokkan dengan filter status:`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Filter`}),_jsx(_components.th,{children:`Status pesanan Website di dalamnya`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Semua`})}),_jsx(_components.td,{children:`Semua status`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Menunggu Pembayaran`})}),_jsx(_components.td,{children:`Belum Dibayar`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Menunggu Konfirmasi`})}),_jsx(_components.td,{children:`Lunas, Gagal Dikirim`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Jatuh Tempo`})}),_jsx(_components.td,{children:`Invoice yang melewati tanggal jatuh tempo`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Sedang Diproses`})}),_jsx(_components.td,{children:`Sedang Dikirim, Siap Diambil Customer`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Sudah Sampai`})}),_jsx(_components.td,{children:`Sudah Sampai`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Selesai`})}),_jsx(_components.td,{children:`Selesai`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Bermasalah`})}),_jsx(_components.td,{children:`Dibatalkan, serta pesanan yang sedang dibatalkan, dikomplain, atau diretur`})]})]})]}),`\n`,_jsx(_components.p,{children:`Di desktop, pilihan ini ada di sidebar kiri bersama filter tanggal dan outlet. Di HP, pilihan ini ada sebagai tab di atas daftar.`}),`\n`,_jsxs(_components.p,{children:[`Klik nomor invoice (desktop) atau pesanan (HP) untuk membuka `,_jsx(_components.strong,{children:`Detil Pesanan`}),`. Di desktop, tombol aksi seperti `,_jsx(_components.strong,{children:`Tagih Pelanggan`}),` atau `,_jsx(_components.strong,{children:`Atur Pengiriman`}),` juga tampil langsung di baris tabel.`]}),`\n`,_jsxs(Tabs,{children:[_jsx(Tab,{title:`Desktop`,id:`desktop-2`,children:_jsx(Frame,{caption:`Sales Center di desktop.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d01-sales-center.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=3046ef1750290a4583c43d8fce29a347`,alt:`Sales Center desktop dengan sidebar status pesanan dan tabel pesanan Website, nomor invoice ditandai`,\"data-og-width\":`2560`,width:`2560`,\"data-og-height\":`1600`,height:`1600`,\"data-path\":`images/web-jualan/kelola-pesanan/d01-sales-center.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d01-sales-center.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=fbf6f5014cc61236dd0fd075061634d7 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d01-sales-center.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=00b792dfac3283bef3c106ccdb7eb336 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d01-sales-center.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=a69f6851dd7c77937e84144088aa13d4 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d01-sales-center.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=50136ac02c0fe285f7ba275dc76d8f89 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d01-sales-center.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=b7003b33103a8fb551f4271b9138d538 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d01-sales-center.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=06ccdaad5135f67fcafbc990ef7fae2c 2500w`})})}),_jsx(Tab,{title:`Mobile`,id:`mobile-2`,children:_jsx(Frame,{caption:`Sales Center di HP.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/pengenalan/p03-sales-center.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=1227289075e6ac526ecbcb206418c603`,alt:`Sales Center di HP dengan pesanan Website dan statusnya`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1205`,height:`1205`,\"data-path\":`images/web-jualan/pengenalan/p03-sales-center.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/pengenalan/p03-sales-center.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=966d435dd59fdbeae265b8002cd69265 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/pengenalan/p03-sales-center.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=f6919903afa029fbc70d86069eb63e22 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/pengenalan/p03-sales-center.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=1ec7eb12009331be524fbc889940b693 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/pengenalan/p03-sales-center.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=c2fd424ea8e7979aaf34d4cf74ab8c2e 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/pengenalan/p03-sales-center.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=178e8a1d0bfb2fe3be9a9c15a6b46aaa 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/pengenalan/p03-sales-center.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=db170f3aba3f4868972ff6f42e693400 2500w`})})})]}),`\n`,_jsx(Heading,{level:`2`,id:`pesanan-belum-dibayar`,children:`Pesanan belum dibayar`}),`\n`,_jsxs(Steps,{children:[_jsxs(Step,{title:`Ingatkan pembeli`,children:[_jsxs(_components.p,{children:[`Detil Pesanan menampilkan `,_jsx(_components.strong,{children:`Belum mengunggah bukti bayar`}),`. Klik `,_jsx(_components.strong,{children:`Tagih Pelanggan`}),` untuk mengirim email pengingat ke pembeli. Pengingat bisa dikirim sekali dalam 24 jam.`]}),_jsx(Frame,{caption:`Pesanan Belum Dibayar.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p01-belum-dibayar.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=0772a8a3817768b70a5d039dc7e2e8a6`,alt:`Detil Pesanan Belum Dibayar dengan tombol Tagih Pelanggan ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p01-belum-dibayar.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p01-belum-dibayar.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=e51944a1ca9d773f00609045392d8a55 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p01-belum-dibayar.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=617f406cc5d0ad56d7fc9e40a7eedae2 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p01-belum-dibayar.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=117f35e20301dcd485bf84e8af1aa31a 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p01-belum-dibayar.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=4ab0f2933e2fc8d15fbded98a4a2e668 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p01-belum-dibayar.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=7d9aa8c65ff5d0267b77808480ae8beb 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p01-belum-dibayar.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=7d4aacb7bbc8b2ec5b4d5911da7d3b1b 2500w`})})]}),_jsxs(Step,{title:`Atau batalkan`,children:[_jsxs(_components.p,{children:[`Kalau pembeli tidak jadi membeli, klik `,_jsx(_components.strong,{children:`⋮`}),` di samping tombol utama, lalu `,_jsx(_components.strong,{children:`Batalkan`}),`.`]}),_jsx(Frame,{caption:`Menu Batalkan.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p02-batalkan.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=05afd9833b5566c1d74504d47f833178`,alt:`Menu titik tiga dengan Batalkan ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p02-batalkan.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p02-batalkan.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=9663544e774c79a66255c3ae0d0315db 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p02-batalkan.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=0145bdd486cce55622a4e2bb93ae7ef9 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p02-batalkan.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=444528852a9dde43bc98a3b5f59cef21 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p02-batalkan.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=486ee20e332de262cbdccb12141558e8 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p02-batalkan.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=6949364a490a22775cd2d61cbc2582bd 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p02-batalkan.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=eda55a9a430f6c44b63e95b908a24fcc 2500w`})}),_jsxs(_components.p,{children:[`Pilih alasannya: `,_jsx(_components.strong,{children:`Stok kosong`}),`, `,_jsx(_components.strong,{children:`Biaya pengiriman berubah`}),`, `,_jsx(_components.strong,{children:`Tidak bisa COD`}),`, atau `,_jsx(_components.strong,{children:`Pelanggan ingin membatalkan`}),`. Pesanan berstatus `,_jsx(_components.strong,{children:`Dibatalkan`}),`. Stok dan Dompet tidak berubah karena pesanan belum diterima.`]}),_jsx(Frame,{caption:`Alasan Pembatalan.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p03-alasan.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=37efc6a5f12d4b022fdfd231d8862602`,alt:`Daftar Alasan Pembatalan dengan Pelanggan ingin membatalkan ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`700`,height:`700`,\"data-path\":`images/web-jualan/kelola-pesanan/p03-alasan.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p03-alasan.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=6a32598385e2a2c05e8daf40d2f75f84 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p03-alasan.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=9aef4ccee9d95c825d2d0906a011a1c2 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p03-alasan.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=3377c134cc8d232226fe12e1ba31dbe8 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p03-alasan.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=e4824d0ed3784aa154495edd288612da 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p03-alasan.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=6c2559ccbd9a5ff7076d86cd638ec394 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p03-alasan.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=fff383d94af389fb8516ad59d87ffb5a 2500w`})})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`menerima-dan-mengirim-dengan-kurir-toko`,children:`Menerima dan mengirim dengan Kurir Toko`}),`\n`,_jsxs(Steps,{children:[_jsxs(Step,{title:`Cek pembayaran`,children:[_jsxs(_components.p,{children:[`Buka pesanan `,_jsx(_components.strong,{children:`Lunas`}),`, lalu klik `,_jsx(_components.strong,{children:`Lihat bukti pembayaran`}),`. Cocokkan dengan mutasi rekening Anda.`]}),_jsxs(Tabs,{children:[_jsx(Tab,{title:`Desktop`,id:`desktop-3`,children:_jsx(Frame,{caption:`Pesanan Lunas.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d02-lunas.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=e9c136b2567b9729b53464662819ea49`,alt:`Detil Pesanan Lunas di desktop dengan Lihat bukti pembayaran dan Atur Pengiriman ditandai`,style:{maxWidth:`min(560px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`1300`,width:`1300`,\"data-og-height\":`1442`,height:`1442`,\"data-path\":`images/web-jualan/kelola-pesanan/d02-lunas.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d02-lunas.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=83705c1502ffebc373ac854ba4455c7c 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d02-lunas.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=4f373da7458e27d16a978a0c02640c1d 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d02-lunas.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=215e04cb3cd97897aaa92ca154834c30 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d02-lunas.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=09a9a462bbc4340e05674876b495c049 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d02-lunas.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=6e7a38aab9e3f0221879787acb853999 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d02-lunas.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=e2639fa8a24617bc37ed52c76161ac07 2500w`})})}),_jsx(Tab,{title:`Mobile`,id:`mobile-3`,children:_jsx(Frame,{caption:`Pesanan Lunas.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p04-lunas.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=cc5c516a9da2343851454eb5cda97353`,alt:`Detil Pesanan Lunas dengan Lihat bukti pembayaran dan tombol Atur Pengiriman ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p04-lunas.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p04-lunas.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=58f44f477ae15530b2f893e5b0aecba2 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p04-lunas.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=02444c47962ca37a8113b94ef313286b 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p04-lunas.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=8ee7b1e88b73e45ee907d2d3a9a901d7 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p04-lunas.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=c8f5d68c30044ec2a4849bec23e93c6d 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p04-lunas.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=17a870906c762959dfc3d6d14a5e02fc 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p04-lunas.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=1044f21b0febe2574f67e4bfef394a61 2500w`})})})]})]}),_jsxs(Step,{title:`Terima pesanan`,children:[_jsxs(_components.p,{children:[`Klik `,_jsx(_components.strong,{children:`Atur Pengiriman`}),`, lalu `,_jsx(_components.strong,{children:`Oke`}),` di konfirmasi “Apakah yakin Anda ingin mengirim pesanan?”. Status menjadi `,_jsx(_components.strong,{children:`Sedang Dikirim`}),`, walau kurir belum berangkat. Status ini berarti pesanan sudah Anda terima. Saat ini stok outlet berkurang dan uang masuk ke Dompet yang terhubung ke `,_jsx(_components.a,{href:`/web-jualan/pembayaran`,children:`metode pembayaran`}),`.`]}),_jsx(Frame,{caption:`Konfirmasi menerima pesanan.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p05-konfirmasi.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=5eb8caaf30cf00c8fb2dcfd422287365`,alt:`Dialog Konfirmasi dengan tombol Oke ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`600`,height:`600`,\"data-path\":`images/web-jualan/kelola-pesanan/p05-konfirmasi.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p05-konfirmasi.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=901e6b24d9f9ffdcc4e8fdf3a22a29cf 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p05-konfirmasi.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=ae25ecb97ca9d620994673578b6ae903 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p05-konfirmasi.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=fc0f415bd92bbc1710c27e428658acea 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p05-konfirmasi.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=542623b2ab4fdf7b6f08b0ae2e1e089a 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p05-konfirmasi.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=d6b2fe918bbe4dd7d9c584905e4c3e56 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p05-konfirmasi.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=cc7cd1661d9433f999045653939f7310 2500w`})})]}),_jsxs(Step,{title:`Kirim pesanan`,children:[_jsxs(_components.p,{children:[`Saat kurir berangkat, klik `,_jsx(_components.strong,{children:`Proses Pengiriman`}),`, lalu `,_jsx(_components.strong,{children:`Oke`}),`. Tombol berikutnya, `,_jsx(_components.strong,{children:`Tandai Sudah Sampai`}),`, baru muncul setelah langkah ini. Aksi ini tidak bisa dibatalkan.`]}),_jsx(Frame,{caption:`Proses Pengiriman.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p06-proses-pengiriman.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=15ab7499f84bad366dd401a0b3b57e62`,alt:`Detil Pesanan Sedang Dikirim dengan tombol Proses Pengiriman ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p06-proses-pengiriman.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p06-proses-pengiriman.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=bb3cb7abeebaee603a058d41c5431656 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p06-proses-pengiriman.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=308685fee311ce2fbd6b73ba3018cab6 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p06-proses-pengiriman.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=cd463b5e66bcd353528129a86e2371b0 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p06-proses-pengiriman.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=d00da67a7cdb30e7bbadc5fd913d6e27 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p06-proses-pengiriman.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=30fabb015ba962b246f694741caded3c 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p06-proses-pengiriman.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=98f29589d896e86013406548dad0091f 2500w`})})]}),_jsxs(Step,{title:`Tandai sudah sampai`,children:[_jsxs(_components.p,{children:[`Setelah pesanan diterima pembeli, klik `,_jsx(_components.strong,{children:`Tandai Sudah Sampai`}),`, lalu `,_jsx(_components.strong,{children:`Oke`}),`. Status menjadi `,_jsx(_components.strong,{children:`Sudah Sampai`}),`.`]}),_jsx(Frame,{caption:`Tandai Sudah Sampai.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p07-tandai-sampai.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=1dc797b40b4e079fa825b6d750623cee`,alt:`Detil Pesanan dengan tombol Tandai Sudah Sampai ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p07-tandai-sampai.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p07-tandai-sampai.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=3c9041e02ec136ad773570a77c53beb4 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p07-tandai-sampai.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=91d254b4405b72f02f083e2375af2883 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p07-tandai-sampai.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=16a6d732f47c570e37bccd835d3f833e 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p07-tandai-sampai.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=5fbccb164392ee87055a375744f46883 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p07-tandai-sampai.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=20ba318f323284c6297cb59406ae7d33 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p07-tandai-sampai.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=7d10f3fcc6bd5a06dfb91de0cd235359 2500w`})})]}),_jsxs(Step,{title:`Pesanan selesai`,children:[_jsxs(_components.p,{children:[`Pembeli menyelesaikan pesanan dari halaman pesanannya di toko. Kalau pembeli tidak melakukannya, pesanan `,_jsx(_components.strong,{children:`Sudah Sampai`}),` selesai otomatis setelah 3 hari, dihitung dari waktu pesanan dibuat.`]}),_jsx(Frame,{caption:`Pesanan Sudah Sampai.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p08-sudah-sampai.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=e2108a50ca16de29faf4d2e1436d6a5c`,alt:`Detil Pesanan berstatus Sudah Sampai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p08-sudah-sampai.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p08-sudah-sampai.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=991d23fd67a8ef2eaf4d386669c39886 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p08-sudah-sampai.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=9796b0339bd935be03fd97baed851d4a 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p08-sudah-sampai.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=2ef9aa40f6c73b15ebc2123d440b6ced 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p08-sudah-sampai.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=5dad9077549df54b874e7372b0269160 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p08-sudah-sampai.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=9bb1e65f8e60d7f8120d6a209e7813cb 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p08-sudah-sampai.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=23750bb0bfde7136da9c5d87b8cb1b07 2500w`})})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`pesanan-ambil-di-toko`,children:`Pesanan ambil di toko`}),`\n`,_jsxs(_components.p,{children:[`Untuk pesanan `,_jsx(_components.strong,{children:`Self Pickup`}),`, kurirnya tertulis `,_jsx(_components.strong,{children:`Pengambilan di Toko`}),`.`]}),`\n`,_jsxs(Steps,{children:[_jsxs(Step,{title:`Terima pesanan`,children:[_jsxs(_components.p,{children:[`Buka pesanan `,_jsx(_components.strong,{children:`Lunas`}),`, cek bukti bayarnya, lalu klik `,_jsx(_components.strong,{children:`Terima Pesanan`}),` dan `,_jsx(_components.strong,{children:`Oke`}),`. Status menjadi `,_jsx(_components.strong,{children:`Siap Diambil Customer`}),`. Stok berkurang dan uang masuk Dompet.`]}),_jsx(Frame,{caption:`Pesanan pickup yang sudah Lunas.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p11-pickup-lunas.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=c95c7510ad772a85bd90ef881674495d`,alt:`Detil Pesanan Lunas dengan kurir Pengambilan di Toko dan tombol Terima Pesanan ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p11-pickup-lunas.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p11-pickup-lunas.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=8b54361221dc2eda097fe7eaac039cc4 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p11-pickup-lunas.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=f4431200e45638cddf6926fb2753937e 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p11-pickup-lunas.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=6e0b9e52392ff61d9e525615a621b121 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p11-pickup-lunas.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=3ea51b4422eadd86a5da4eca00a9a2f1 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p11-pickup-lunas.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=20bf6b9781fbdd68b0f67d7542159c2c 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p11-pickup-lunas.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=2fed018a80e77a8b604e27849da1b850 2500w`})})]}),_jsxs(Step,{title:`Serahkan pesanan`,children:[_jsxs(_components.p,{children:[`Saat pembeli datang mengambil, klik `,_jsx(_components.strong,{children:`Tandai Sudah Diterima`}),`, lalu `,_jsx(_components.strong,{children:`Oke`}),` di konfirmasi “Apakah yakin Anda ingin menyelesaikan pesanan?”. Status langsung `,_jsx(_components.strong,{children:`Selesai`}),`.`]}),_jsx(Frame,{caption:`Pesanan Siap Diambil Customer.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p09-pickup.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=1fa43ecd2cdcbd03338e0cce0ddebd18`,alt:`Detil Pesanan Siap Diambil Customer dengan tombol Tandai Sudah Diterima ditandai`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p09-pickup.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p09-pickup.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=5d6974b9e1484260a8ec669e0cc9c573 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p09-pickup.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=a430b5502f50ed67cfda38d51af1a0fc 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p09-pickup.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=b39f4c8f51b3db3ea134e6dd54a29eb2 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p09-pickup.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=ce577fcf78d56ec2a71e4759cc76320f 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p09-pickup.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=3eb651594a3c045ba7b5977fb7203c1f 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p09-pickup.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=9c4f70a8ac1ac078c5f8520665b02059 2500w`})})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`pesanan-cod`,children:`Pesanan COD`}),`\n`,_jsxs(_components.p,{children:[`Pesanan yang dibayar tunai ke kurir tampil di tab `,_jsx(_components.strong,{children:`Menunggu Pembayaran`}),` dengan status `,_jsx(_components.strong,{children:`Belum Dibayar`}),` dan tanda `,_jsx(_components.strong,{children:`Cash on Delivery`}),`. Pembeli tidak mengunggah bukti bayar, jadi tombolnya `,_jsx(_components.strong,{children:`Atur Pengiriman`}),`, bukan `,_jsx(_components.strong,{children:`Tagih Pelanggan`}),`.`]}),`\n`,_jsx(Frame,{caption:`Pesanan COD di Detil Pesanan.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/uN7lJyqmUQA0Stbl/images/web-jualan/kelola-pesanan/d07-cod-detail.webp?fit=max\u0026auto=format\u0026n=uN7lJyqmUQA0Stbl\u0026q=85\u0026s=1ee035eed8c782d42f20c80c705eccfe`,alt:`Detil Pesanan Belum Dibayar dengan tanda Cash on Delivery dan tombol Atur Pengiriman ditandai`,style:{maxWidth:`min(560px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`1300`,width:`1300`,\"data-og-height\":`1440`,height:`1440`,\"data-path\":`images/web-jualan/kelola-pesanan/d07-cod-detail.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/uN7lJyqmUQA0Stbl/images/web-jualan/kelola-pesanan/d07-cod-detail.webp?w=280\u0026fit=max\u0026auto=format\u0026n=uN7lJyqmUQA0Stbl\u0026q=85\u0026s=fb2c060fe1b782ba7a9fc61ece7b34f5 280w, https://mintcdn.com/simplus/uN7lJyqmUQA0Stbl/images/web-jualan/kelola-pesanan/d07-cod-detail.webp?w=560\u0026fit=max\u0026auto=format\u0026n=uN7lJyqmUQA0Stbl\u0026q=85\u0026s=839a6a6c3b2eb5c64c60a747fe240139 560w, https://mintcdn.com/simplus/uN7lJyqmUQA0Stbl/images/web-jualan/kelola-pesanan/d07-cod-detail.webp?w=840\u0026fit=max\u0026auto=format\u0026n=uN7lJyqmUQA0Stbl\u0026q=85\u0026s=5ad28cda2faf969777e95996f23edc1d 840w, https://mintcdn.com/simplus/uN7lJyqmUQA0Stbl/images/web-jualan/kelola-pesanan/d07-cod-detail.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=uN7lJyqmUQA0Stbl\u0026q=85\u0026s=c33674cda3784dcc08cc29e80d4d05b7 1100w, https://mintcdn.com/simplus/uN7lJyqmUQA0Stbl/images/web-jualan/kelola-pesanan/d07-cod-detail.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=uN7lJyqmUQA0Stbl\u0026q=85\u0026s=8e7fe0041047bb0f74848c6a85213f53 1650w, https://mintcdn.com/simplus/uN7lJyqmUQA0Stbl/images/web-jualan/kelola-pesanan/d07-cod-detail.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=uN7lJyqmUQA0Stbl\u0026q=85\u0026s=31e001ccc7258724da32c2f13be9ec89 2500w`})}),`\n`,_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`Klik `,_jsx(_components.strong,{children:`Atur Pengiriman`}),`, lalu `,_jsx(_components.strong,{children:`Oke`}),` di “Apakah yakin Anda ingin mengirim pesanan?”. Pesanan berstatus `,_jsx(_components.strong,{children:`Sedang Dikirim`}),` dan stok berkurang.`]}),`\n`,_jsxs(_components.li,{children:[`Kirim seperti pesanan `,_jsx(_components.a,{href:`#kurir-pihak-ketiga`,children:`kurir pihak ketiga`}),` lainnya. Kurir menagih harga barang, ongkir, dan asuransi (kalau ada) dari pembeli.`]}),`\n`,_jsxs(_components.li,{children:[`Saat kurir melaporkan paket sampai, pesanan dianggap lunas dan uang COD masuk ke Simplus Poin. Pesanan `,_jsx(_components.strong,{children:`Selesai`}),` setelah pembeli menyelesaikannya.`]}),`\n`]}),`\n`,_jsxs(_components.p,{children:[`Kalau pembeli membatalkan COD sebelum Anda kirim, buka `,_jsx(_components.strong,{children:`⋮`}),` → `,_jsx(_components.strong,{children:`Batalkan`}),` dan pilih `,_jsx(_components.strong,{children:`Tidak bisa COD`}),`. Kalau barang sudah dikirim, lihat `,_jsx(_components.a,{href:`#membatalkan-setelah-pesanan-diterima`,children:`Membatalkan setelah pesanan diterima`}),`. Cara mengaktifkan COD ada di `,_jsx(_components.a,{href:`/web-jualan/pengiriman#cod`,children:`Pengiriman`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`mode-ubah-order-menjadi-invoice`,children:`Mode Ubah Order Menjadi Invoice`}),`\n`,_jsxs(_components.p,{children:[`Dengan mode ini, pesanan web langsung dicatat sebagai invoice penjualan tanpa Anda klik `,_jsx(_components.strong,{children:`Atur Pengiriman`}),` atau `,_jsx(_components.strong,{children:`Terima Pesanan`}),`. Mode ini cocok untuk toko yang terbiasa menagih lewat invoice. Lihat juga `,_jsx(_components.a,{href:`/tutorial/penjualan/mode-pos-vs-invoice`,children:`Mode POS dan Buat Invoice Baru`}),`.`]}),`\n`,_jsxs(Steps,{children:[_jsxs(Step,{title:`Nyalakan mode invoice`,children:[_jsxs(_components.p,{children:[`Di builder, buka `,_jsx(_components.strong,{children:`Pengaturan Toko`}),`, tab `,_jsx(_components.strong,{children:`Umum`}),`, nyalakan `,_jsx(_components.strong,{children:`Ubah Order Menjadi Invoice`}),`, lalu klik `,_jsx(_components.strong,{children:`Simpan`}),`. Toggle ini hanya muncul kalau paket Anda mendukungnya.`]}),_jsx(Frame,{caption:`Toggle Ubah Order Menjadi Invoice.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d03-mode-invoice.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=48e2204cbb60d9197d39704e388c5ade`,alt:`Pengaturan Toko tab Umum dengan toggle Ubah Order Menjadi Invoice dan tombol Simpan ditandai`,\"data-og-width\":`2040`,width:`2040`,\"data-og-height\":`1040`,height:`1040`,\"data-path\":`images/web-jualan/kelola-pesanan/d03-mode-invoice.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d03-mode-invoice.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=741e9a1dee89ca9a5290986ffc81c048 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d03-mode-invoice.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=be06ac8779965b6ab2729865592524dc 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d03-mode-invoice.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=21c71b1d0ccbe552a5570aee74dc8b68 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d03-mode-invoice.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=cf740ac498eda6b2876bdd310af532e5 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d03-mode-invoice.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=f994f2f8c3acd9821a68d5047cd9bccf 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d03-mode-invoice.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=0202c33ac0270e25120abf6e194ef72d 2500w`})})]}),_jsxs(Step,{title:`Pilih kapan pesanan jadi invoice`,children:[_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Wajib Bayar pada Invoice`}),` baru bisa dinyalakan setelah toggle utama aktif.`]}),_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Pembeli di checkout`}),_jsx(_components.th,{children:`Wajib Bayar mati`}),_jsx(_components.th,{children:`Wajib Bayar nyala`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[`Klik `,_jsx(_components.strong,{children:`Lanjut Pembayaran`}),` lalu mengunggah bukti bayar`]}),_jsx(_components.td,{children:`Pesanan jadi invoice setelah bukti bayar diunggah`}),_jsx(_components.td,{children:`Pesanan jadi invoice setelah bukti bayar diunggah`})]}),_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[`Klik `,_jsx(_components.strong,{children:`Pesan \u0026 Bayar Nanti`})]}),_jsx(_components.td,{children:`Pesanan langsung jadi invoice saat checkout`}),_jsx(_components.td,{children:`Tombol ini tidak muncul`})]})]})]})]}),_jsxs(Step,{title:`Catat pembayarannya`,children:[_jsxs(_components.p,{children:[`Di Sales Center, invoice tampil dengan channel `,_jsx(_components.strong,{children:`Kasir - Web Jualan`}),` dan status `,_jsx(_components.strong,{children:`Belum Dibayar`}),`. Klik nomornya untuk membuka `,_jsx(_components.strong,{children:`Detil Penjualan`}),`. Walau pembeli sudah mengunggah bukti bayar, status invoice `,_jsx(_components.strong,{children:`Belum Lunas`}),` dan “Belum ada pembayaran”, karena transfernya belum Anda catat ke Dompet.`]}),_jsx(Frame,{caption:`Invoice dari pesanan web.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d04-invoice-list.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=92d2cbf94563a55163ed6628bb180e20`,alt:`Sales Center dengan baris channel Kasir - Web Jualan ditandai`,\"data-og-width\":`2560`,width:`2560`,\"data-og-height\":`1600`,height:`1600`,\"data-path\":`images/web-jualan/kelola-pesanan/d04-invoice-list.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d04-invoice-list.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=2706deef1574847570f7328b5409e904 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d04-invoice-list.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=180a2d6e03103aa1e3929129b5653aa6 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d04-invoice-list.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=bc91e87681aa56b36643d6f87294b97c 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d04-invoice-list.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=df40d73cbea7a57ffd50d9171b99ab80 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d04-invoice-list.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=2d1c29c7bbff01ff200852528cff83ff 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d04-invoice-list.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=8783e9bd975f2513e03d5b3ec03aa453 2500w`})}),_jsxs(_components.p,{children:[`Setelah transfer pembeli Anda cek di rekening, klik `,_jsx(_components.strong,{children:`Tandai Lunas`}),` di baris invoice. Di layar `,_jsx(_components.strong,{children:`Tandai lunas`}),`, pilih Dompet tempat uang masuk di kolom `,_jsx(_components.strong,{children:`Dompet`}),`, lalu klik `,_jsx(_components.strong,{children:`Tandai lunas`}),`.`]}),_jsx(Frame,{caption:`Mencatat pembayaran invoice.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d06-tandai-lunas.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=d081b70e69daffaf1e8f52e5126ae64e`,alt:`Layar Tandai lunas dengan kolom Pilih dompet dan tombol Tandai lunas ditandai`,style:{maxWidth:`min(560px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`1300`,width:`1300`,\"data-og-height\":`1442`,height:`1442`,\"data-path\":`images/web-jualan/kelola-pesanan/d06-tandai-lunas.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d06-tandai-lunas.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=84675aadbe13fa423e656a07a6ffdbdc 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d06-tandai-lunas.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=c1525c95d72f2caf34482e60eb47419d 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d06-tandai-lunas.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=55c0ab86bd9d4b815c1dea80ca39f61d 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d06-tandai-lunas.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=991bf22ff57fcc434553a29ae2fdff7a 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d06-tandai-lunas.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=82c3636f4f0bc1186fbe7eda26af37ae 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d06-tandai-lunas.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=972f0e353d7beef7ec9e78ece842a22d 2500w`})}),_jsx(Frame,{caption:`Detil Penjualan invoice yang belum lunas.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d05-invoice-detail.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=382b5bc76155b73f96f57e3508a70769`,alt:`Detil Penjualan dengan status Belum Lunas ditandai dan Belum ada pembayaran`,style:{maxWidth:`min(560px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`1300`,width:`1300`,\"data-og-height\":`1442`,height:`1442`,\"data-path\":`images/web-jualan/kelola-pesanan/d05-invoice-detail.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d05-invoice-detail.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=1c65fdbb25da7b5a5e54bbc9730d1888 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d05-invoice-detail.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=9af73f7f93d41df69b9dbf7d8462af60 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d05-invoice-detail.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=9a51b86d1325de576a0bde65bdbf1b09 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d05-invoice-detail.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=2d368840a93bbfe4a23552a53f3a5f71 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d05-invoice-detail.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=3d5bf15d42593754b19ab7c99d3ad223 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/d05-invoice-detail.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=23cc7ac894b19d3806dc572e60c7c5d8 2500w`})})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`kurir-pihak-ketiga`,children:`Kurir pihak ketiga`}),`\n`,_jsx(_components.p,{children:`Untuk pesanan dengan kurir seperti JNE atau SiCepat, tombolnya berbeda:`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Tombol`}),_jsx(_components.th,{children:`Fungsinya`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Atur Pengiriman`})}),_jsx(_components.td,{children:`Menerima pesanan dan memesan kurir`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Cetak Label`})}),_jsx(_components.td,{children:`Mencetak label pengiriman untuk ditempel di paket. Di HP, buka Simplus dari web untuk mencetak.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Lacak Pengiriman`})}),_jsx(_components.td,{children:`Melihat posisi paket`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Batalkan Pengiriman`})}),_jsx(_components.td,{children:`Membatalkan kurir yang sudah dipesan, dengan alasan`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Kirim Ulang Pesanan`})}),_jsxs(_components.td,{children:[`Mengirim ulang pesanan yang `,_jsx(_components.strong,{children:`Gagal Dikirim`})]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Refund Pesanan`})}),_jsx(_components.td,{children:`Mengembalikan uang untuk pesanan yang gagal dikirim`})]})]})]}),`\n`,_jsxs(_components.p,{children:[`Untuk retur barang setelah pesanan selesai, lihat `,_jsx(_components.a,{href:`/tutorial/penjualan/retur#retur-dari-sales-center`,children:`Retur dari Sales Center`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`membatalkan-setelah-pesanan-diterima`,children:`Membatalkan setelah pesanan diterima`}),`\n`,_jsxs(_components.p,{children:[`Setelah pesanan diterima, `,_jsx(_components.strong,{children:`Batalkan`}),` tidak ada lagi. Pakai `,_jsx(_components.strong,{children:`Batalkan Pengiriman`}),` di menu `,_jsx(_components.strong,{children:`⋮`}),`. Tombol ini ada untuk Kurir Toko (sebelum dan sesudah `,_jsx(_components.strong,{children:`Proses Pengiriman`}),`) dan untuk kurir pihak ketiga.`]}),`\n`,_jsxs(Steps,{children:[_jsx(Step,{title:`Batalkan pengiriman`,children:_jsxs(_components.p,{children:[`Klik `,_jsx(_components.strong,{children:`⋮`}),` → `,_jsx(_components.strong,{children:`Batalkan Pengiriman`}),`, pilih alasannya, lalu `,_jsx(_components.strong,{children:`Oke`}),` di konfirmasi “Aksi ini tidak dapat dibatalkan. Apakah yakin Anda ingin membatalkan pesanan?”. Status menjadi `,_jsx(_components.strong,{children:`Gagal Dikirim`}),`.`]})}),_jsx(Step,{title:`Kirim ulang atau refund`,children:_jsxs(_components.p,{children:[`Di pesanan `,_jsx(_components.strong,{children:`Gagal Dikirim`}),`, klik `,_jsx(_components.strong,{children:`Kirim Ulang Pesanan`}),` untuk mengirim lagi, atau `,_jsx(_components.strong,{children:`Refund Pesanan`}),` kalau pesanan tidak jadi.`]})})]}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Refund Pesanan`}),` juga ada di menu `,_jsx(_components.strong,{children:`⋮`}),` pesanan pickup `,_jsx(_components.strong,{children:`Siap Diambil Customer`}),` yang tidak diambil pembeli. Setelah refund, status menjadi `,_jsx(_components.strong,{children:`Dibatalkan`}),`, stok kembali ke outlet, dan Dompet berkurang dengan kategori `,_jsx(_components.strong,{children:`Refund Toko Online`}),`. Kembalikan uangnya ke rekening pembeli.`]}),`\n`,_jsx(Heading,{level:`2`,id:`pesanan-dibatalkan`,children:`Pesanan dibatalkan`}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Batalkan`}),` ada di menu `,_jsx(_components.strong,{children:`⋮`}),` untuk pesanan `,_jsx(_components.strong,{children:`Belum Dibayar`}),` dan `,_jsx(_components.strong,{children:`Lunas`}),`, selama pesanan belum Anda terima.`]}),`\n`,_jsxs(_components.p,{children:[`Pesanan `,_jsx(_components.strong,{children:`Dibatalkan`}),` tetap tampil di Sales Center sebagai catatan. Kalau pesanan sudah `,_jsx(_components.strong,{children:`Lunas`}),` saat dibatalkan, transfer pembeli belum tercatat di Dompet. Kembalikan uangnya langsung dari rekening Anda ke rekening pembeli.`]}),`\n`,_jsx(Frame,{caption:`Pesanan Dibatalkan.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p10-dibatalkan.webp?fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=743b78e756939ecac9ff30db22e33b75`,alt:`Detil Pesanan berstatus Dibatalkan`,style:{maxWidth:`min(240px, 100%)`,margin:`0 auto`,display:`block`},\"data-og-width\":`780`,width:`780`,\"data-og-height\":`1552`,height:`1552`,\"data-path\":`images/web-jualan/kelola-pesanan/p10-dibatalkan.webp`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p10-dibatalkan.webp?w=280\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=1acd4f490861cb916e13659b8fbdd3c7 280w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p10-dibatalkan.webp?w=560\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=546d32d5c68dd5006f4399074c901a11 560w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p10-dibatalkan.webp?w=840\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=57980ff815e4d50b797fa995f24e8f4a 840w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p10-dibatalkan.webp?w=1100\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=96cdf457056996149209d72761d2fd96 1100w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p10-dibatalkan.webp?w=1650\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=89edea327ab3858b71847292939d3d2b 1650w, https://mintcdn.com/simplus/rQpAuKkbYQjP19V2/images/web-jualan/kelola-pesanan/p10-dibatalkan.webp?w=2500\u0026fit=max\u0026auto=format\u0026n=rQpAuKkbYQjP19V2\u0026q=85\u0026s=d8e64b790224b053d5caceaefec6e9b1 2500w`})}),`\n`,_jsx(Heading,{level:`2`,id:`yang-terjadi-pada-stok-dan-uang`,children:`Yang terjadi pada stok dan uang`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Kejadian`}),_jsx(_components.th,{children:`Stok`}),_jsx(_components.th,{children:`Dompet`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Pembeli checkout atau mengunggah bukti bayar`}),_jsx(_components.td,{children:`Belum berubah`}),_jsx(_components.td,{children:`Belum berubah`})]}),_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[`Anda klik `,_jsx(_components.strong,{children:`Atur Pengiriman`}),` atau `,_jsx(_components.strong,{children:`Terima Pesanan`})]}),_jsx(_components.td,{children:`Berkurang di outlet pesanan`}),_jsxs(_components.td,{children:[`Bertambah, kategori `,_jsx(_components.strong,{children:`Pesanan Toko Online`})]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Pesanan dibatalkan sebelum diterima`}),_jsx(_components.td,{children:`Tidak berubah`}),_jsx(_components.td,{children:`Tidak berubah`})]}),_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[`Anda klik `,_jsx(_components.strong,{children:`Refund Pesanan`})]}),_jsx(_components.td,{children:`Kembali ke outlet pesanan`}),_jsxs(_components.td,{children:[`Berkurang, kategori `,_jsx(_components.strong,{children:`Refund Toko Online`})]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Pesanan COD diterima dan sampai`}),_jsxs(_components.td,{children:[`Berkurang saat Anda klik `,_jsx(_components.strong,{children:`Atur Pengiriman`})]}),_jsx(_components.td,{children:`Tidak berubah. Uang COD masuk ke Simplus Poin.`})]}),_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[`Paket COD diretur, lalu Anda klik `,_jsx(_components.strong,{children:`Refund Pesanan`})]}),_jsx(_components.td,{children:`Kembali ke outlet pesanan`}),_jsx(_components.td,{children:`Tidak berubah. Biaya COD dan retur dipotong dari Simplus Poin.`})]})]})]}),`\n`,_jsxs(_components.p,{children:[`Pesanan web ikut tercatat di `,_jsx(_components.a,{href:`/tutorial/laporan/penjualan`,children:`Laporan Penjualan`}),` dengan channel `,_jsx(_components.strong,{children:`Web Jualan`}),`, di `,_jsx(_components.a,{href:`/tutorial/laporan/pulse#untung-per-outlet-dan-channel-penjualan`,children:`Pulse`}),`, dan di baris `,_jsx(_components.strong,{children:`Penjualan Web Jualan`}),` di `,_jsx(_components.a,{href:`/tutorial/laporan/laba-rugi`,children:`Laba Rugi`}),`. Pembelinya masuk ke `,_jsx(_components.a,{href:`/tutorial/pelanggan/pelanggan`,children:`Pelanggan`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`siapa-yang-boleh`,children:`Siapa yang boleh`}),`\n`,_jsxs(_components.p,{children:[`Owner bisa menjalankan semua aksi. Karyawan butuh akun `,_jsx(_components.strong,{children:`Halaman Admin`}),` yang masuk ke `,_jsx(_components.strong,{children:`Semua Outlet`}),`. Akun `,_jsx(_components.strong,{children:`Kasir`}),`, atau Halaman Admin yang masuk ke satu outlet, tidak bisa memproses pesanan web walau izinnya dicentang.`]}),`\n`,_jsxs(_components.p,{children:[`Izin yang dipakai di `,_jsx(_components.a,{href:`/tutorial/pengguna/grup-hak-akses`,children:`Grup Hak Akses`}),`:`]}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Izin`}),_jsx(_components.th,{children:`Grup`}),_jsx(_components.th,{children:`Untuk`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Melihat Order`})}),_jsx(_components.td,{children:`Sales Center`}),_jsx(_components.td,{children:`Membuka daftar pesanan`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Melihat Pesanan`})}),_jsx(_components.td,{children:`Toko Online`}),_jsx(_components.td,{children:`Membuka detail pesanan web`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Mengelola Toko Online`})}),_jsx(_components.td,{children:`Toko Online`}),_jsx(_components.td,{children:`Menerima, membatalkan, menagih, refund, dan kirim ulang pesanan web`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Memproses Pengiriman Toko`})}),_jsx(_components.td,{children:`Pengiriman`}),_jsxs(_components.td,{children:[_jsx(_components.strong,{children:`Proses Pengiriman`}),` (Kurir Toko)`]})]}),_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[_jsx(_components.strong,{children:`Menandai Pengiriman Toko Sudah Sampai`}),` dan `,_jsx(_components.strong,{children:`Menyelesaikan Pengiriman Toko`})]}),_jsx(_components.td,{children:`Pengiriman`}),_jsxs(_components.td,{children:[_jsx(_components.strong,{children:`Tandai Sudah Sampai`}),` (Kurir Toko)`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Membatalkan Pengiriman`})}),_jsx(_components.td,{children:`Pengiriman`}),_jsx(_components.td,{children:_jsx(_components.strong,{children:`Batalkan Pengiriman`})})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.strong,{children:`Mencetak Label Pengiriman`})}),_jsx(_components.td,{children:`Pengiriman`}),_jsx(_components.td,{children:_jsx(_components.strong,{children:`Cetak Label`})})]})]})]}),`\n`,_jsxs(_components.p,{children:[`Tanpa izin, muncul `,_jsx(_components.strong,{children:`Tidak Ada Akses`}),`: “Anda tidak memiliki akses untuk aksi ini.”`]}),`\n`,_jsx(Heading,{level:`2`,id:`pesan-yang-mungkin-muncul`,children:`Pesan yang mungkin muncul`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Pesan`}),_jsx(_components.th,{children:`Artinya`}),_jsx(_components.th,{children:`Yang perlu dilakukan`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Email tagihan telah dikirimkan ke pelanggan`}),_jsx(_components.td,{children:`Pengingat bayar terkirim`}),_jsx(_components.td,{children:`Tunggu pembeli membayar`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Cash on Delivery: “Tidak ada bukti bayar. 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